In cooperation with the U.S. Consumer Product Safety Commission (CPSC) and Health Canada, Triangle Tube is conducting a voluntary product recall to repair 27 models of Prestige Solo & Prestige Excellence boilers (28 in Canada), and 2 models of Aerco Esteem boilers manufactured between December 2011 through April 2019.
The boilers can release carbon monoxide due to delayed ignitions or component damage, posing a risk of serious injury or death. Improper combustion settings can increase this hazard. All customers with a recalled product will be offered a free inspection and repair of their boilers. Nothing is more important to Triangle Tube than the safety of our products and we will continue to take all necessary action to protect our customers.
Click on the link below to access the portal that describes “how to identify” if your product is affected. At this same link, you will be able to register your product for the recall.
To learn if your product is included in the recall and schedule a free inspection and repair, please visit our website at https://r2r.triangletube.com, call Triangle Tube at 877-574-5036 from 8 a.m. to 5 p.m. ET Monday through Friday or email at [email protected].